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| Name: | Bruce Caukin |
| Location: | |
| Testimonial: | Dear Mr. Carter, I have a great professional relationship with Ms. Campbell, so when I bring in my Cayman for service, I have a relaxed exchange with her. The work seems to be quite adequate...........A few months ago, I brought my car in for a coolant level down message on my tach screen. I had put in 2 quarts of Frazier Park mountain water at my daughter's house because I did not want to drive 70 miles with out adequate cooling. I gathered that was all the coolant I had lost, and also the temp gauge stood at 175 constantly going to Torrance. Your service people replaced a small hose; possibly put in a new thermostat; and returned the vehicle to me. Until recently, I had a mild smell of coolant, but that went away, and apparently the coolant level was fine at my 20,000 mile service--which is why you are e-mailing me. The new slave cylinder on the 6 speed works well--apparently there was a factory directive on that part. I also want to thank you for the Boxer with Triptronic as a rental car--I had a great time going down the 405 with the top down. Appreciating your service department. Bruce Lee Caukin |
| Name: | Ian McDuffie |
| Location: | Santa Barbara CA |
| Testimonial: | The best after purchase service I have ever experienced. I even drive from Santa Barbara to have my service done where I bought my car. Personnel the best. I told this to Carl as well a week ago. |
| Name: | Claire Gilchrist |
| Location: | CA |
| Testimonial: | Sue is an outstanding service manager - please thank her on my
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| Name: | Lisa Logrande |
| Location: | Rancho Palos Verdes CA |
| Testimonial: | Customer Feedback Survey [Q] When arriving for service, were you greeted promptly? [A] Yes [Q] Was your vehicle ready by the original time promised? [A] Yes [Q] Overall, how satisfied were you with your Service Consultant? [A] Completely Satisfied [Q] Were all of your service concerns corrected on this service visit? [A] Yes [Q] Based on this service visit, overall, how satisfied are you with Pacific Porsche? [A] Completely Satisfied [Q] Comments. [A] Your master technician,David, is phenomenal!! He is personable as well as knowledgeable. |
| Name: | Peter Lee |
| Location: | |
| Testimonial: | "Check engine oil level" light came on so I stopped at Pacific Porsche
to top off my oil. I thought they were going to give me the cold shoulders because I bought the car elsewhere. Nope. Peter "the mechanic" came out and topped it off free of charge and with a smile. I will come back for my scheduled maintenance. |
| Name: | Joe A |
| Location: | |
| Testimonial: | Bought a used Audi yesterday at this dealer. Could not have been a
better buying experience. Price was good. Negotiating was easy. They found a better loan rate than my credit union. They even filled up the tank!!! The only reason this is not 5 stars is it took a LOOOOOOng time. **If you are trading in a car, they go over it with a fine toothed comb, more than any dealer ever has (They even put it up on the rack!!) Kam (Salesman) and Mark (Manager) were a pleasure to deal with. This may be where I buy all my cars from now on. |
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